![]() We also recommend to get in contact directly with ASUS support to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: If the issue persists after that, then try a clean installation this time of Intel® generic graphics driver version 31.0.101.4826: We are sorry to hear about this issue and we will be more than glad to assist you with this matter.īased on the SSU report, the graphics driver version currently installed on your computer is 31.0.101.4575.įor this scenario, it is important to mention that it is always recommended to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform.Įven though you mentioned you already tried to install the new drivers, for testing purposes, please try a clean installation of the ASUS graphics driver version 27.20.100.9127, following the instructions in the links below: ![]() Asabovesobelow, Thank you for posting in the Intel® Communities Support.
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